Hotline for ICE tips: 866-DHS-2-ICE - U.S. Immigration and Customs Enforcement (.gov)

Key Takeaways

What ICE announced

ICE, a component of the Department of Homeland Security (DHS), is directing Spanish-speaking communities to its “Línea para pistas de ICE” at 866-DHS-2-ICE (866-347-2423). The hotline, operated by Homeland Security Investigations (HSI), runs 24/7 and takes tips about suspected criminal activity tied to transnational crime and customs laws. ICE says operators and interpreters can assist callers in Spanish.

What the tip line covers—and what it doesn’t

The HSI Tip Line is designed to collect information on human smuggling and trafficking, child sexual exploitation, document and visa fraud, counterfeit goods, export/import violations, and other customs-related crimes. It is not the place to check your immigration application status (that’s with USCIS—U.S. Citizenship and Immigration Services) or to seek emergency help. For immediate danger, call 911. For issues inside immigration detention—such as medical care, safety, or attorney access—ICE directs callers to DRIL at 1-888-351-4024 during business hours.

Language access, privacy, and community impact

ICE indicates that callers may provide tips anonymously, a key concern for mixed-status families and recent arrivals who fear retaliation. Language access is available, which may encourage reporting of crimes like trafficking and smuggling that often target Spanish-speaking migrants. While cooperating crime victims may, in some cases, be eligible for protections like a U visa through USCIS, eligibility is limited and requires meeting statutory criteria; individuals should consult qualified counsel.

What this means if you need help now

If you have information about smuggling, trafficking, or related crimes, you can call 866-347-2423 at any time or submit details via ICE’s online tip form on its official website. From outside the U.S. and Canada, use +1-802-872-6199. Be prepared to share specifics—names, dates, locations, vehicles, and any documents or media—if safe to do so. For emergencies, dial 911. For detention issues, call DRIL at 1-888-351-4024. For immigration benefits or case status, contact USCIS or speak with an accredited legal representative.

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